Our Fulfilment Warehouses
At BashFashion, we operate a multi-warehouse fulfilment model to serve customers across different regions efficiently. Each product listing clearly indicates which warehouse it ships from, so you always know what to expect before you order.
Primary — Asia
China Warehouse
- Ships the majority of our product range
- International tracked shipping included
- Average transit: 5–15 business days
Asia Pacific
Hong Kong Warehouse
- Ships internationally via tracked courier
- Average transit: 5–15 business days
- Covers most global destinations
Europe
EU Warehouse
- Ships within European Union countries only
- Average transit: 2–5 business days
- No customs delays within the EU
North America
US Warehouse
- Ships within the United States only
- Average transit: 3–5 business days
- Domestic rates, no import duties
Where to find shipping origin information
The origin and shipping source for each product is clearly stated on the product page, before you add to cart. You will always know where your order is shipping from prior to purchase.
Frequently Asked Questions
- Can I choose which warehouse my order ships from?
- Warehouse assignment is determined by the product listing. If a product is available from multiple warehouses, separate listings will be shown. We do not offer manual warehouse selection at checkout.
- Will I be charged customs or import duties?
- Orders from our EU Warehouse delivered within the EU and US Warehouse orders delivered within the US are not subject to import duties. For CN and HK Warehouse orders, customs thresholds vary by destination country. Orders under £135 to the UK are not subject to import VAT at the border.
- What if my order is delayed?
- If your order has not arrived within the estimated timeframe, please contact us at sales@bashfashion.co.uk. We offer a 30-day shipping guarantee — if your order does not arrive, we will reship or issue a full refund.
- Do all warehouses offer tracking?
- Yes. All orders from all four warehouses include shipment tracking. You will receive a tracking number by email once your order has been dispatched.
For shipping enquiries, contact us at sales@bashfashion.co.uk — weekdays 9:00 AM to 5:00 PM.